Job Overview

As a Staff Software Engineer at Uniphore, you will be integral to the design, development, and scaling of the BAIC (Business AI Cloud) Platform our enterprise-grade platform that powers knowledge management, agent orchestration, unified data access, and model serving for customers. This is a 0-to-1 role: you will build new capabilities that are not yet in production, take them to customers, and harden them at enterprise scale. You will partner closely with engineering, product, design, and AI teams to deliver scalable, reliable, and high-performance backend systems across both SaaS and on-premises deployments.

Key Responsibilities Platform Product Delivery
- Own new platform capabilities end-to-end from ambiguous problem framing, through high-level and low-level design, to production rollout and customer adoption.
- Take products and major features from 0 to 1 and iterate with real customers to drive adoption and scale.
- Collaborate with cross-functional teams (product, design, AI/ML, SRE) to translate business and customer needs into pragmatic technical solutions.





Design Engineering Excellence
- Design and build scalable, reliable, low-latency backend services in Java (Spring Boot) and Python (FastAPI).
- Drive rigorous low-level design API contracts, data models, concurrency, failure modes, backpressure, idempotency, and observability.
- Write clean, maintainable, well-tested code and raise the engineering bar through design reviews, code reviews, and mentorship.
- Participate in the full software development lifecycle: requirements, design, implementation, testing, release, and operations.

Deployment, Infrastructure Operability
- Build for both SaaS and on-premises / customer-controlled deployments; make deliberate trade-offs around topology, secrets, network boundaries, and upgrade paths.
- Partner with DevOps/SRE to codify infrastructure in Terraform and ship through GitHub Actions; establish deployment, rollback, and setting-promotion pat

📌 Staff Software Engineer (Bengaluru)
🏢 Uniphore Software Systems
📍 Bengaluru