Senior ServiceNow Consultant (Field Service Operations - FSO) Experience: 7+ Years Salary: ₹80,000 – ₹90,000 per month + GST Location: Remote (3 Positions) | Mumbai (1 Position – Client Location) Time Zone: IST Note: Vendor should provide a laptop as per the project configuration requirements. Job Description We are looking for an experienced Senior ServiceNow Consultant (FSO) to join our team. The ideal candidate should have strong hands-on experience with the ServiceNow platform and Field Service Operations (FSO). The candidate will work closely with business and technical teams to implement and support ServiceNow solutions. Key Responsibilities - Gather and understand business requirements. - Configure and implement ServiceNow FSO modules. - Develop workflows using Flow Designer and Business Rules. - Configure Work Orders, Scheduling & Dispatch, Dispatcher Workspace, and Mobile Agent. - Integrate ServiceNow with ITSM, CMDB, Asset Management, and third-party applications. - Support UAT, deployment, go-live,



and post-go-live activities. - Prepare reports, dashboards, and documentation. - Provide end-user support and training when required. Required Skills - 7+ years of experience on the ServiceNow platform. - Hands-on experience with ServiceNow Field Service Operations (FSO). - Robust knowledge of ITSM, CMDB, Asset Management, Flow Designer, and IntegrationHub. - Experience with REST/SOAP API integrations. - Good understanding of Agile/Scrum methodology. - Strong communication and problem-solving skills. Preferred Certifications - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Application Developer (CAD) - ServiceNow Certified Implementation Specialist – Field Service Management (CIS-FSM) - ITIL Foundation Certification

Pay: ₹80,000.00 - ₹90,000.00 per month

Work Location: In person

📌 Senior servicenow consultant (Mumbai)
🏢 Khushboo
📍 Mumbai