End-to-End family (E2E) comprises the support of customers across different Business Units/Business Groups as needed, in line with contractual service agreements and internal Nokia stakeholders in pre- and post-sales activities with technical and non-technical topics. Ensures readiness of service delivery and covers the provision of recommendations to product houses on design for serviceability aspects. Contains escalation of key issues to appropriate functions.
- Lead the end-to-end technical delivery of customer projects, ensuring quality, timelines, and risk management throughout the project lifecycle.
- Serve as the primary technical contact and escalation point for customers, managing all technical deliverables and stakeholder communications.
- Own and maintain the end-to-end network architecture, including High-Level and Low-Level Designs, ensuring documentation remains current throughout the customer lifecycle.
- Lead and coordinate cross-functional technical teams, ensuring appropriate governance, resource allocation, capability development, and adherence to standards.
- Oversee technical quality, perform risk assessments, implement mitigation plans, and proactively manage technical constraints and project risks.
- Collaborate effectively with local, regional, and global stakeholders to ensure timely, high-quality project execution and customer satisfaction.
- Own network configuration and fault management while ensuring the project schedule is realistic and technical deliverables meet customer expectations.
- Deep understanding of core network architectures including SDM, IMS, EPC and core 5G.
- Preferably, should have worked as a lead integrator or a solution architect in these areas.
- Nokia is delivering complex software systems so an excellent background & deep understanding of software, API integration, RFC requirements with previous ‘hands on’ experience developing and managing telecom software programs is required.
- Robust technical program manageme
📌 Technical Manager (India)
🏢 NOKIA
📍 India