Job Title: Desktop Support Engineer

Location:
Noida (On site)

Job Type:
Full time

Experience:
1-3 Years

Provide first- and second-level technical support to end users.

Install, configure, and troubleshoot Windows operating systems, desktop computers, laptops, and peripheral devices.

Support Microsoft Office, Microsoft 365, Outlook, Teams, and other business applications.

Configure and troubleshoot printers, scanners, and other hardware devices.

Diagnose and resolve hardware, software, and network connectivity issues.

Install, configure, and maintain antivirus software and endpoint security solutions.

Configure email accounts and troubleshoot Outlook-related issues.

Support VPN connectivity and remote access for users.

Required Skills:

Strong knowledge of Windows 10/11/Mac and Microsoft Office/Microsoft 365.

Experience with Active Directory, Group Policy, and user administration.

Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).

Experience supporting laptops, desktops, printers, and mobile devices.

Knowledge of Microsoft Outlook, Teams, OneDrive, and SharePoint.

Familiarity with remote support tools such as AnyDesk, TeamViewer, or Quick Assist.

📌 Desktop Support Engineer (Noida)
🏢 e-Solutions
📍 Noida