HCLTech walk-in for Soft-skill Trainer in Hyderabad

Date
: 25th and 26th July'26

Time
: 10AM to 3PM

Address
: Avance Business Hub, Ascendas IT Park

Building H-08, Level 2, Phase 2

HITEC City, Hyderabad – 500081

Note: Do not carry laptop, carry only ID proof and resume.
- Role is positioned as a Subject matter expert for Soft Skills/ Behavioral/ Voice and Accent
- Key responsibility includes providing training and upskilling of resources hired
- Content Development: Design and develop new training material and customize existing training material
- Design and develop the regular assessments to understand the effectiveness of the training conducted
- Track individual performance during and after the trainings and conduct refresher sessions basis training needs identified
- Stakeholder Management: Work closely with operations to address the key concern areas in operations arising from knowledge gaps




- Responsible for conducting training need identification and conduct refresher training sessions, basis need
- Must be able to create and publish training dashboards on a daily/ weekly/ monthly basis, as applicable
- Mandatory contact center experience
- Extensive Experience in Soft Skills, Behavioral training
- Excellent knowledge of MS Excel is mandatory
- Excellent Communication & writing skills. Must be able to author well written email messages and contribute to updating any training material for team members.
- Must be deadline oriented
- Excellent Team Player and Valuable Decision Making Skills
- Experience of working for and with International clients
- Should be an excellent team player with great interpersonal skills

Perks:
- Both side cabs
- Medical benefits/ Gymnasium

Contact person: Shivangi Sharma

📌 Communication Trainer (Hyderabad)
🏢 HCLTech
📍 Hyderabad