Key Responsibilities

· Handle customer inquiries via phone, email, chat, or other communication channels.

· Resolve customer issues promptly and professionally.

· Provide accurate information about products, services, and company policies.

· Record customer interactions and maintain accurate documentation.

· Escalate complex issues to the appropriate teams when necessary.

· Follow up with customers to ensure their concerns have been resolved.

· Meet individual and team performance metrics, including customer satisfaction and response times.

Requirements

· Bachelor's degree or equivalent qualification.

· 0-3 years of experience in customer support, customer service, or a similar role.

· Excellent verbal and written communication skills.

· Strong problem-solving and interpersonal skills.

· Basic computer knowledge and familiarity with MS Office; CRM experience is an added advantage.

· A positive attitude and a customer-first approach.

Pay: ₹15,000.00 - ₹30,000.00 per month

Advantages:
- Provident Fund

Work Location: In person

📌 Customer Support Executive (Chennai)
🏢 Chenaiproperties.com
📍 Chennai