Location: Hyderabad/Bengaluru/Chennai/Pune

Shift Timings: 2 PM to 11 PM

Qualifications: BE/B. Tech/M.C.A./M.Sc. (CS) degree or equivalent from accredited university

Required:
- 6+ years of ServiceNow implementation experience
- Experience leading technical project teams
- Experience with ServiceNow modules such as Information Technology Service Management, Customer Service Management, Integrated Risk Management, or Security Operations
- Experience with ServiceNow configuration and development, including Business Rules, Client Scripts, UI Policies, Flow Designer, Access Control Lists, and Script Includes
- Experience with ServiceNow application integrations using REST or SOAP
- Bachelor's degree in a technical field or equivalent experience
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
- 6+ years of experience in analytics/BI delivery, including dashboarding and stakeholder-facing reporting.
- Hands-on experience building dashboards, analyses,



and datasets in Amazon QuickSight (or equivalent BI tool with similar concepts).
- Strong SQL skills and experience working with analytics query engines such as Athena/Redshift (or similar).
- Experience integrating data via REST APIs (authentication, pagination, rate limits) and implementing reliable scheduled refresh processes.
- Knowledge of dimensional modeling concepts (facts/dimensions), KPI definition governance, and Row-Level Security (RLS) patterns.
- Scripting experience (Python) for data ingestion/validation and troubleshooting; automation mindset to reduce manual effort.
- Ability to translate business questions into multi-dimensional analysis (time/product/region/customer) and transparent, consumable dashboards.

Preferred:
- Basic Cloud knowledge relevant to BI delivery (S3, IAM concepts, and how QuickSight typically connects to Athena/Redshift).
- Strong communication and stakeholder management skills (requirements discovery, clear updates, and effect

📌 AEF Infra analytics engineer (Bengaluru)
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