*IC/PM*

Individual Contributor Role

*Company Profile*

Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions.

*Our Values*

At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles:
- Passion for technology – We innovate continuously
- Highest quality standards – We strive for excellence
- Building robust relationships – We value lasting partnerships
- Excellent customer service – We prioritize customer satisfaction
- Taking care of our people – We support and nurture our team
- Integrity – We uphold the highest ethical standards

*About the Role*

As an ASI Project, you will be the single point of contact (SPOC)



for Customer Care aspects for Project support for the area assigned to you. You will, through constant initiatives, ensure customer delight which shall be the essence of every activity performed. It shall be your endeavour for right service network installation for present and following two quarters business needs. You should be passionate to train people & willing to travel and should have strong acumen to drive customer delight while optimizing on the cost.

*Key Responsibilities*

1. Service Network Installation and Enablement
- Identify the right service providers required for installation engaging primarily for project support, ensuring alignment with the type of service needed
- Scout and appoint the right party/person for service delivery, ensuring they are well-equipped with material, skills, IT systems, and knowledge of Jaquar values
- Enable service providers through proper onboarding, training on processes, and s

📌 Sr. Off (Nagpur)
🏢 Jaquar Group
📍 Nagpur