Job Title: Assistant Manager

Location: Gurugram

Experience Required: 2-4 Years

Role Overview: Customer Success

As a Customer Success, you will own the post-sales client journey - driving onboarding, campaign success, client retention, and growth. Your goal will be to deliver measurable performance outcomes for clients while deepening their adoption of Newton's platform modules.

This role requires strategic thinking, performance marketing expertise, and the ability to influence internal and external stakeholders. You'll work across cross-functional teams to deliver campaigns, insights, and long-term value for clients while contributing to Newton's top-line and bottom-line growth.

Client Success Growth
- Be the client's trusted advisor - aligning Newton's capabilities with their acquisition and growth goals.
- Own client onboarding, expectation-setting, and strategic planning from day one.
- Conduct regular QBRs/MBRs to track success, surface insights, and identify opportunities to cross-sell and up-sell additional Newton modules to deepen platform adoption.




- Serve as a subject matter expert on iOS growth, Apple Ads, and App Store strategies.

Campaign Management
- Plan, execute, and optimize Apple Ads campaigns using Newton's proprietary platform.
- Leverage automation, data-driven bidding, and custom analytics tools to drive performance.
- Monitor industry trends, vertical-specific benchmarks, and campaign health - ensuring best-in-class execution.
- Communicate performance insights clearly and strategically to clients and internal teams.

Stakeholder Collaboration
- Collaborate with Sales, Client Management, Design, Product, Engineering, and Finance teams for seamless delivery.
- Partner closely with Apple's team to drive alignment and ensure client satisfaction.
- Provide feedback to Product, Tech, and Data Science teams for platform improvements and recent features.
- Ensure smooth handovers from Sales and a unified experience across all touchpoints.

Require

📌 Assistant Manager (Gurugram)
🏢 Affle
📍 Gurugram