16 Aug
|
PolicyBazaar
|
Bengaluru
16 Aug
PolicyBazaar
Bengaluru
Roles and Responsibilities :
- Manage a team of telesales representatives to achieve daily, weekly, and monthly targets through outbound calls.
- Develop and implement effective sales strategies to increase cross-selling and upselling opportunities.
- Analyze customer feedback and provide coaching to improve agent performance and product knowledge.
- Monitor call quality, track metrics, and report on key performance indicators (KPIs) to management.
Job Requirements :
- 7-10 years of experience in BPO sales or international voice process with expertise in b2c sales, domestic sales, inside sales, or outbound calling.
- Proven track record of achieving high levels of success in an international setting with exposure to US markets preferred.
- Robust understanding of the sales process from lead generation to closure with ability to coach agents effectively.
📌 Deputy Manager- Telesales (Bengaluru)
🏢 PolicyBazaar
📍 Bengaluru