Responsibilities:

1. Leadership and Team Management:

▪ Provide leadership and direction to Packing Boy, kitchen staff and housekeeping staff during the shift.

▪ Assign tasks and responsibilities to team members and ensure they are carried out efficiently.

▪ Foster a positive and cohesive team setting.

2. Operations Management:

▪ Oversee the day-to-day kitchen operations, ensuring they run smoothly and efficiently.

▪ Monitor food preparation, cooking, and assembly processes to maintain quality and consistency.

▪ Ensure compliance with food safety and hygiene standards.

3. Order Fulfilment

▪ Ensure that customer orders are prepared accurately and delivered on time, including the timely handover of

orders to the rider.

▪ Ensure that before packaging an order, have a designated staff member double-check the order to ensure it

matches the customer's request for vegetarian or non-vegetarian food.

▪ Ensure that the packing staff reviews orders before sending them out to customers, verifying the accuracy of both

vegetarian and non-vegetarian orders.





▪ Address customer instructions, inquiries, concerns, and complaints professionally if any raised by CRM team.

4. Inventory Control:

▪ Manage inventory levels of ingredients and supplies in accordance with outlet order demands, placing orders

promptly and following the established schedule.

▪ Conduct regular inventory checks to prevent shortages and minimize waste. Ensure that any wastage is properly

documented in the supply note whenever it occurs.

▪ Implement inventory rotation practices to prioritize the use of older ingredients first. Ensure that the FIFO process

is strongly implemented at the outlet level.

▪ Responsible to do inventory of perishables items on daily basis and on weekly basis.

▪ Responsible to check the inventory levels of the items involved in the BOGO promotion. Ensure you have enough

stock to meet the expected demand.

▪ Responsible for conducting month-end inventory and uploa

📌 Shift Manager (Gurugram)
🏢 Caterspoint futuristic food
📍 Gurugram