- Design, develop, and maintain provisioning flows/scripts on Nokia Comptel (Dynamic Provisioning/Fulfillment) for fixed line services broadband, PSTN/voice, IPTV, and bundled offers.
- Build and configure activation flows covering order intake, resource allocation, network element provisioning, and service activation/deactivation.
- Develop interfaces between Comptel and network elements/systems — DSLAM, BRAS, OLT/GPON, softswitches, HLR/HSS (as applicable), and other fixed line network equipment.
- Configure and maintain Comptel flow components — activities, decision points, error/retry handling, and rollback logic for failed provisioning attempts.
- Troubleshoot provisioning failures, stuck orders, and flow exceptions through log analysis and flow debugging.
- Collaborate with Order Management/Orchestration, CRM, and Network teams to ensure end-to-end order-to-activation alignment for fixed line products.
- Support new product/service launches by building or modifying provisioning flows to accommodate new fixed line offers and bundles.




- Perform impact analysis and technical design for CRs related to fixed line provisioning enhancements.
- Support SIT/UAT testing cycles, defect resolution, and production deployment of provisioning flow changes.
- Provide L2/L3 production support for provisioning-related incidents, ensuring resolution within SLAs.
- Maintain technical documentation for flow logic, network integration points, and configuration changes.

Required Skills & Experience
- 10+ years of hands-on experience with Nokia Comptel Provisioning (Energetic Provisioning / Fulfillment / Comptel Fusion) flow development.
- Strong understanding of fixed line telecom architecture — broadband (DSL/Fiber/GPON), PSTN, and IPTV provisioning workflows.
- Experience developing and troubleshooting provisioning flows, activities, and decision logic within Comptel's flow engine.
- Familiarity with network element integration — DSLAM, OLT/GPON, BRAS, softswitch, and related fixed

📌 Provisioning Engineer (Pune)
🏢 Tech Mahindra
📍 Pune