Company Description
United Interactive LLC, founded in 2023 and headquartered in Atlanta, Georgia, is a comprehensive online gaming company offering casino gaming, sports betting, and social casino experiences. Operating under the Bet United brand, the company focuses on delivering high-quality content to players in a secure, entertaining, and engaging environment. United Interactive partners with leading iGaming content providers while continuously seeking innovative new titles. To support this, the company has built the United Interactive Platform, designed to offer one of the most robust and feature-rich gaming experiences in the market.

Role Description
This is a full time, on-site Customer Support Representative role based in Coimbatore North. The Customer Support Representative will respond to player inquiries across multiple channels, including email, chat, and phone, ensuring prompt and accurate resolution of issues related to accounts, payments, gameplay, and technical access. The role involves troubleshooting common problems, escalating complex cases when necessary,



and maintaining detailed records of interactions in support systems. The representative will promote customer satisfaction by providing clear information, empathetic support, and adherence to company policies and responsible gaming standards. Collaboration with internal teams such as operations, product, and technical support to relay customer feedback and contribute to continuous service improvement is also part of the day-to-day responsibilities.

Qualifications
- Candidates should possess strong Customer Support and Customer Service skills, with experience handling inquiries and resolving player issues.
- Candidates should possess Customer Satisfaction skills, focusing on delivering a positive experience and building long-term player trust.
- Candidates should possess solid Communication skills, including clear verbal and written communication in English and the ability to explain technical o

📌 Customer Support Representative (Coimbatore North)
🏢 United Interactive
📍 Coimbatore North