Manager – Telecom is responsible for enterprise telecom capacity planning, demand forecasting, circuit commissioning, provider governance, telecom optimization, and service delivery across the organization's global network infrastructure. The role ensures adequate network capacity, resilient connectivity, optimized telecom costs, and seamless delivery of telecom services supporting business operations across WAN, Internet, MPLS, and Cloud.

The incumbent will work closely with Network Operations, Infrastructure, Business, Project Management, and Telecom Service Providers to ensure high availability, scalability and operational excellence across the telecom environment. Experience managing multi-site enterprise WAN environments and telecom service providers and must possess Average working knowledge of enterprise networking and telecom technologies,

1. Capacity Planning & Demand Forecasting
- Conduct periodic capacity assessments across WAN, Internet, MPLS.
- Analyze utilization trends and forecast future bandwidth requirements based on business growth and technology adoption.




- Recommend capacity augmentation, optimization, and technology refresh strategies.

2. Recent Business & Site Onboarding
- Lead telecom readiness for new business launches, office expansions, relocations, and site setup initiatives.
- Manage end-to-end telecom provisioning, including bandwidth planning, circuit ordering, commissioning, and testing.
- Coordinate with telecom providers and internal stakeholders to ensure timely delivery service aligned with project timelines.
- Support infrastructure integration for mergers, acquisitions, and strategic business initiatives.

3. Resiliency, Redundancy & SPOF Elimination
- Work with Service provider to mitigate the Single points of failure across telecom infrastructure, service providers, PoPs, and last-mile connectivity.
- Design and recommend resilient network architectures with adequate redundancy and failover mechanisms.
- Ensure business-critic

📌 Network Operation Specialist (Uttar Pradesh)
🏢 EXL Talent Acquisition Team
📍 Uttar Pradesh