We are seeking a motivated and customer-focused individual to join our team as a Customer Relationship Executive. The ideal candidate will be responsible for acquiring current clients, managing existing client relationships, understanding customer preferences, providing personalized matchmaking assistance, and ensuring exceptional customer satisfaction throughout the client journey.

The candidate should possess excellent communication, negotiation, and relationship management skills with the ability to achieve customer satisfaction.

Key Responsibilities:

>* Client Engagement:* Welcome walk-in clients and manage appointments with grace and professionalism.
>* Relationship Management: *Maintain an active database of clients, following up on inquiries, special occasions, and post-purchase feedback.
>* Brand Storytelling: *Articulate the heritage,



craft skills, and unique value of our collections to prospective buyers.
>* Sales Support:* Assist the senior management in closing sales by providing detailed product information and styling advice.
>* Administrative Coordination:* Manage client orders, documentation, and after-sales service requests.

* The prior candidate will have 0–2 years experience in customer relations/ customer service.
* Interesting candidates are welcome.
* The selected candidates will receive a salary the best in the business.

Benefits:
- Flexible schedule
- Food provided
- Provident Fund

Work Location: In person

📌 Customer Relation Executive (Kochi)
🏢 Kottaram Trading
📍 Kochi