Role & responsibilities
- Manage the reception/front desk and serve as the first point of contact for students, parents, visitors, and prospective students.
- Handle incoming calls, enquiries, messages, and correspondence professionally.
- Welcome and assist students and visitors, providing accurate information about courses, batches, fees, schedules, and centre facilities.
- Coordinate with the Counselling and Academic teams for smooth handling of student enquiries and walk-ins.
- Maintain records of student enquiries, walk-ins, registrations, appointments, and daily activities.
- Handle student attendance records, ID cards, certificates, and other administrative documentation as required.
- Coordinate with faculty members and internal teams for day-to-day centre operations.
- Assist in fee collection, payment follow-ups, and maintaining relevant records.
- Ensure the reception area and centre setting are well-organized,



professional, and welcoming.
- Handle student and parent queries courteously and escalate concerns to the concerned authority when required.

Preferred candidate profile
- Graduate in any discipline; relevant experience in front desk, administration, customer service, education, or hospitality will be preferred.
- 13 years of rel
- Good interpersonal skills with the ability to interact effectively with students, parents, visitors, and team members.
- Basic knowledge of MS Office, Google Workspace, email, and data entry.
- Good organizational and multitasking abilities.
- Ability to handle enquiries and routine administrative responsibilities efficiently.
- Should be presentable, punctual, disciplined, and well-groomed

📌 Front Desk Associate (Lucknow)
🏢 MAAC ANIMATION LUCKNOW
📍 Lucknow