Objective of the Role: To lead and drive the organization's quality strategy across all manufacturing plants by establishing world-class quality systems, ensuring customer satisfaction, achieving zero-defect manufacturing, reducing Cost of Poor Quality (COPQ), and ensuring compliance with customer, regulatory, and industry standards. The role will standardize quality practices across plants while fostering a culture of continuous improvement and operational excellence.

Role & responsibilities

1. Strategic Quality Leadership
- Develop and implement the organization's quality strategy aligned with business objectives.
- Establish standardized quality systems across all manufacturing locations.
- Build a culture focused on prevention rather than detection.
- Drive Quality 4.0 initiatives using digital quality tools and analytics.
- Lead quality transformation programs across plants.

2. Customer Quality Management
- Ensure achievement of customer quality KPIs.
- Lead customer audits and assessments.
- Drive customer complaint reduction initiatives.




- Ensure timely closure of customer concerns using 8D methodology.
- Improve customer scorecards with OEMs and Tier-1 customers.
- Participate in technical discussions during new business development.

3. Manufacturing Quality
- Standardize in-process quality controls across plants.
- Monitor process capability (Cp/Cpk).
- Improve First Pass Yield (FPY).
- Reduce in-process rejection and rework.
- Drive Layered Process Audits (LPA).
- Ensure control plans are effectively implemented.

4. Supplier Quality Management
- Develop supplier quality strategy.
- Lead supplier audits and qualification.
- Improve supplier PPM performance.
- Implement supplier development programs.
- Drive incoming quality improvement initiatives.

5. Current Product Development (APQP)
- Lead quality activities during product development.
- Ensure successful APQP implementation.
- Approve PPAP submissions.
- Validate PFMEA, DFMEA and Control Plans.
- Supp

📌 General Manager (Bengaluru)
🏢 Amor Management Consultants
📍 Bengaluru