16 Aug
|
takeover enterprise
|
Durg
16 Aug
takeover enterprise
Durg
*About the Role*
We are looking for a confident, qualified, and customer-focused individual to join our team. You will
communicate with customers in Canada and the USA, schedule appliance repair services, prepare invoices and estimates, and coordinate with technicians.
*Key Responsibilities*
- Handle incoming and outgoing customer calls.
- Schedule appliance repair appointments.
- Convert customer inquiries into service bookings.
- Prepare and send estimates and invoices.
- Resolve customer concerns professionally and calmly.
- Coordinate with technicians and office staff.
- Maintain records of invoices, parts orders, and customer communication using MS Word, Excel, Email, and
company software.
*Skills Required*
- customer service experience (preferred)
- Fluent English (Mandatory)
- Excellent communication skills
- Patience and professionalism
- Sales experience (Preferred)
- Customer issue resolution
- Good memory and organization
- MS Word, Excel & Email knowledge
- Tally experience (Preferred)
*Qualifications*
- Graduation or equivalent
- Fluent English speaking is mandatory
*Salary & Growth*
- ■10,000/month during 3–4 months training
- ■12,000/month after successful training
- 10% salary increment every 6 months based on performance, with growth potential.
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Support (Durg)
🏢 takeover enterprise
📍 Durg