Job Summary

We are looking for an experienced US Payroll Subject Matter Expert who will be responsible for overseeing all aspects of payroll operations for our organization. The ideal candidate will have comprehensive knowledge of payroll processes, tax regulations, and compliance requirements in the United States/Canada

Key Responsibilities

Process & Delivery Management
- Read, understand and analyze client-s US Payroll process as per the business rules as a subject matter expert.
- Execute the process accurately and timely as hands on processor.
- Master the given process and help the team members to overcome process related queries.
- Escalate issues and seek advice when faced with complex issues/problems.
- Pay close attention to quality of written and verbal English skills within Team.
- Creates a logical plan, realistic estimates and schedule for an activity or project segment.
- Ensure LWI-s are followed and updated regularly and train the team members on process updates.
- Ensure process controls are in place; Maintain,



validate and update process documentations as applicable to ensure compliance with Customer and Accenture documentation requirements.
- Perform -Root Cause Analysis- on issues faces and suggest appropriate corrective action for current remediation and future control.
- Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
- Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.
- Participates in various internal or client initiatives related to Process.
- Must have explicit understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent.

Ensure the process dashboards and visual management displays are up to date and reviewed Applications Knowledge:
- Workflow management tool - Service Now
- DayForce Payroll Tool
- Outlook mailbox/ Group mai

📌 Strategic Programs Analyst (Mumbai)
🏢 Accenture
📍 Mumbai