Infrastructure & Server Management
- Support Windows Server environments and virtual machines
- Perform health checks and basic troubleshooting
- Assist in Linux system support
Monitoring & Alerting (SCOM)
- Monitor infrastructure alerts
- Support alert tuning and escalation handling
SCCM & Endpoint Management
- Deploy patches and applications using SCCM
- Monitor client health and remediate issues
- Support software distribution and compliance
Intune & MDM
- Manage device enrolment and policies via Microsoft Intune
- Support endpoint compliance and security baselines
Azure (L1–L2 Support)
- Support Azure resources (VMs, storage, networking basics)
- Monitor Azure alerts and basic troubleshooting
- Assist in identity and access management (Entra ID)

Troubleshooting, Monitoring, Endpoint Management, Basic Cloud Operations, Patch Management, Storage Management, Security Awareness

Graduate

📌 OS, Virtualization and Hardware-Engineering (India)
🏢 Zensar
📍 India