16 Aug
|
Urban Essentials India
|
Chennai
16 Aug
Urban Essentials India
Chennai
Role & responsibilities
- Manage customer interactions and resolve queries and escalations in a timely manner
- Ensure consistent and high-quality customer experience
- Build and maintain strong relationships with customers
- Collaborate with internal teams to address customer concerns and improve
- processes
- Capture customer feedback and contribute to service improvements
Preferred candidate profile
- 1 to 4 years of experience in customer support, customer success, or related roles
- Strong verbal and written communication skills
- Excellent problem-solving and interpersonal abilities
- Ability to work effectively in a rapid-paced environment
- Proficient in Hindi is required
📌 Customer Support Associate (Chennai)
🏢 Urban Essentials India
📍 Chennai