In this role, you'll be joining our D&A; Technical Service as Site Reliability Engineering (SRE) for Quants as a Engineer, you will play a crucial role in ensuring the smooth and productive operation of ingestion processing systems and cloud application & services. You will be responsible for and delivery of subsets of licensed data to each of our client bases using in-house software. This role also involves taking database backup/restore, application installation & configuration, system maintenance and solve, DB failover, cluster failover and DR failover, automation etc. Interacting with the software, monitoring the application process and logs, handling issues or calling out issues to the respective team. The role requires a meticulous person who can follow through on instructions, adapt as needed while working in a heavy multi-tasking and fast-paced.

Would be required to work on shifts according to the roster. Out of hours support, overnight and across weekends and bank holidays as well. Should be able to provide on-call support.





They need to be domain experts in the underlying technologies used by the applications. They may be required to provide detailed technical support for developers producing bug fixes & new releases of these applications.

Must be self-motivating with the ability to prioritize feature work.

Key Responsibilities

Support of the LSEG Quants & Feeds application.

Support of a critical element of the Quant deliver.
- Work on various ingestion process, cloud applications, identify and resolve issues, ensuring feed delivery as per SLA and system availability.
- Resolve Incidents and Problems
- Fix and resolve ingestion failures, raising issues to appropriate teams when vital.
- Monitor ServiceNow for Incidents and Problems
- Analyse problems and decide on suitable resolutions
- Apply resolutions following the Quant Change Management procedure
- Report status to relevant business and IT teams
- Record progress of incident resolution in ServiceNo

📌 Site Reliability Engineering (Bengaluru)
🏢 LSEG
📍 Bengaluru