Senior Category Manager - Business | Urban Company
About the Company
Urban Company is a tech-enabled home services marketplace. Customers use our platform
to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing,
carpentry, appliance repair, painting , which are delivered in the comfort of their home and at
a time of their choosing. We promise our customers a high quality, standardized and reliable
service experience. To fulfill this promise, we work closely with our hand-picked service
partners, enabling them with technology, training, products, tools, financing, insurance, and
brand, helping them succeed and deliver on this promise.
About the Role & Team
Urban Companys India business is divided into three large verticals with several core
categories within these verticals. Each category has an independent user offering and supply
pool and is led by a business head.

Beauty vertical
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Salon for women: Skin-care services
Salon for women: Hair, nails and make-up
Mens grooming
Spa therapy for men and women
Treatments

Home vertical
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AC and appliance repair
Cleaning and Pest control
Electricians, Plumbers and Carpenters
Painting

Products business (Largely B2B sales)
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Beauty & spa products: Both OEM and private labels
Home solutions store
Cleaning products
Native
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Smart Locks and RO
What Youll Do:

The most common question asked is, 'what does a typical day in the life of an SCM look like?'
To answer that in brevity, no two days will be the same for you in this role:

Scale the category volumes and revenues across your geographies, while ensuring
superlative customer and partner experience at scale.
In addition to maintaining operational excellence for your set of cities on a daily basis,
you will also be expected to take charge of key central growth tracks for the category
over time:

Sustainable and profitable growth
Building customer and partner love at scale
Leading a team from the front and empowering them to

📌 Senior Manager (Mumbai)
🏢 Urban Company (UC)
📍 Mumbai