Head of Food Quality

Role: Head of Quality - Food

Experience: 12-15 Years

Location: Bengaluru

What You'll Do
- Own the end-to-end quality and food safety function for all food categories at FirstClub.
- Develop and implement quality standards, SOPs, and quality management systems across the supply chain.
- Ensure compliance with all applicable food safety and regulatory requirements, including FSSAI and relevant national and international standards.
- Establish supplier qualification and approval processes, including audits, onboarding, performance reviews, and continuous improvement programs.
- Define product specifications, quality benchmarks, testing protocols, and shelf-life requirements.
- Lead factory audits, warehouse audits, and vendor quality assessments to ensure consistent execution of FirstClub standards.
- Oversee product testing through internal and external laboratories and ensure timely resolution of quality issues.
- Drive root cause analysis and corrective and preventive actions (CAPA) for customer complaints, product failures, deviations, and recalls.




- Partner with Category, Procurement, Operations, and Supply Chain teams to build quality into every stage of the product lifecycle.
- Monitor quality KPIs, supplier scorecards, audit outcomes, and customer feedback to identify opportunities for improvement.
- Maintain documentation, certifications, regulatory records, and audit readiness across the business.

Build and lead a high-performing Quality team while fostering a culture of food safety, accountability, and continuous improvement.

What We're Looking For
- Bachelor's or Master's degree in Food Technology, Food Science, Microbiology, Dairy Technology, or a related discipline.
- 1215 years of experience in food quality, food safety, regulatory compliance, or quality assurance, with experience leading teams.
- Robust understanding of FSSAI regulations, HACCP, GMP, GHP, ISO 22000, FSMS, and supplier quality management.
- Experience working w

📌 Head of Quality Team- Food (Bengaluru)
🏢 Yellow Box HR Services
📍 Bengaluru