MakeMyTrips Corporate Channel business enables organizations to manage their travel and event requirements with efficiency and control. Its flagship product, MyBiz , is a self-booking platform designed to simplify business traveloffering real-time bookings, policy compliance, and cost optimization. Today, over 59,000 companies use MyBiz to streamline their corporate travel operations.
About the Role:
The incumbent will oversee end-to-end visa processing operations for clients. The role involves managing visa documentation, ensuring compliance with immigration regulations, coordinating with embassies/consulates, handling client escalations, and leading an operations team to deliver timely and accurate visa services.
What you will be doing:
Client Handling Coordination
- Act as the primary point of contact for clients regarding visaprocedures and documentation.
Provide guidance on immigration policies,
travel requirements, andcompliance updates.
Handle escalations and resolve client issues professionally.
Team Management
Supervise and train visa processing executives/coordinators.
Allocate workloads and monitor team productivity and accuracy.
Conduct regular process audits and performance reviews.
Visa Operations Management
Manage corporate visa processingoperations for multiple destinations/countries.
Ensure accurate preparation and verification of visa applications andsupporting documents
Monitor application timelines and ensure adherence to embassy/consulaterequirements.
Track visa status updates and maintain operational MIS reports
Compliance Documentation
Ensure compliance with immigration laws, embassy regulations, andcompany
Maintain confidentiality and security of client documents andpersonal information.
Keep updated with changing visa rules, travel advisories, andglobal immigra
📌 Visa Operations (Gurugram)
🏢 MakeMyTrip
📍 Gurugram
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