Job Description
- Position Overview:

The
Account Operations Specialist
supports leadership of top revenue generating accounts ($5M+) with key contracting, financial governance, and team enablement activities. This may include SOW review and system administration, invoicing milestone management, revenue and billing quality checks, expense oversight, onboarding/offboarding coordination, and overall process compliance to ensure smooth account functioning. The
Account Operations
Specialist
will support Vynamic Client Services and will report directly to Ignite’s
Project Operations Lead
, interacting extensively with Vynamic Account Leads and Client Executives.

Location
: India (UK hours)

Approx. % of Time
Responsibility/Essential Function
50%

Contract Operations & Client Systems Administration
- Review SOWs against account standards and maintain SOW/CO templates
- Enter invoicing milestones in client systems
- Set up new team members, manage team member extensions, and partner with Vynamic team members to get approvals in client systems




- Manage client laptop provisioning/returns

40%

Financial Operations
- Review monthly revenue allocation with Finance
- QC monthly invoicing
- Review account expense reports prior to account lead approval and flag outliers
- Support Account Lead with sales bonus de-identification/emails

10%

Account Enablement
- Maintaining account onboarding and offboarding SOPs
- Manage Account Lead onboarding
- Execute additional account enablement requests in partnership with Account Leads, Client Executives, and/or Head of Client Services as necessary

Qualifications:
- Minimum of 3 years of experience with reporting/analytics
- Minimum of 1 years of experience with CRM and demand tracking systems (e.g., Salesforce, HubSpot)
- Experience working in or with a Sales Operations, Client Operations, or Business Development function preferred
- Bachelor’s degree required
- Solid knowledge of MS Office Products including Excel, PowerPoint and Share

📌 Account Operations Specialist (Gurugram)
🏢 Inizio Ignite
📍 Gurugram