PROFILE: CHAT SUPPORT EXECUTIVE / CUSTOMER SUPPORT EXECUTIVE
WORK MODE: WORK FROM OFFICE
SALARY: 2 LPA – 3 LPA
ELIGIBILITY: UG / Undergraduate / Freshers / Experienced Candidates
JOINING: IMMEDIATE JOINERS PREFERRED
JOB PROFILE
We are hiring enthusiastic and customer-focused candidates for the position of Chat Support Executive in a reputed customer support process based in Noida, Sector 62.
This is a non-voice customer support process where you will be responsible for assisting customers through chat and providing accurate and timely resolutions to their queries.
KEY RESPONSIBILITIES
- Handle customer queries through chat support
- Provide accurate information and resolutions to customers
- Understand customer concerns and resolve issues professionally
- Maintain excellent customer service standards
- Ensure proper and timely responses to customer queries
- Follow company policies, processes, and quality guidelines
- Maintain accuracy while handling multiple chats
- Meet daily performance and productivity targets
- Escalate complex issues to the concerned team when required
- Maintain a positive and skilled approach while interacting with customers
ELIGIBILITY CRITERIA
UG / Undergraduate candidates can apply
Freshers and experienced candidates are welcome
Good communication skills are required
Good typing speed and written communication skills preferred
Customer-focused approach
Basic computer knowledge required
Candidates who can join immediately will be preferred
WORKING DETAILS
6 Days Working
Rotational Shifts
Work From Office
Noida – Sector 62
SALARY
2 LPA to 3 LPA
Salary will be offered according to the candidate's experience, communication skills, and interview performance.
JOB LOCATION
Noida – Sector 62
INTERESTED CANDIDATES CAN APPLY NOW
Contact HR Aradhana
(phone hidden)
IMMEDIATE JOINERS ARE HIGHLY PREFERRED. LIMITED OPENINGS AVAILABLE