Job Title: B2B Head – Operations (Broking) | Sub-Broker & Channel Partner Operations

About A.C. Agarwal Share Brokers

A.C. Agarwal Share Brokers is a 20+ year-old Indian stock broking company with memberships across India's leading exchanges and depositories, including NSE, BSE, MCX, and CDSL. Backed by a network of 250+ authorized partners, we are committed to driving wealth creation and financial growth at a national scale.

Position Summary

We are looking for an experienced B2B Head – Operations to lead the operational backbone of our Sub-Broker, Franchise, and Channel Partner network. This role is responsible for onboarding, servicing, compliance, and process efficiency across our partner ecosystem — ensuring partners are fully supported, compliant, and equipped to operate smoothly. This is an operations and partner-servicing role, not a sales/revenue-target role. Prior experience in a share broking firm is mandatory.

Key Responsibilities
- Oversee end-to-end operations for the Sub-Broker / Franchise / Channel Partner network
- Manage onboarding, documentation,



and compliance processes for current partners
- Ensure smooth day-to-day servicing of partners and timely resolution of operational queries
- Develop, implement, and continuously improve SOPs to enhance partner experience and turnaround time
- Coordinate with Sales, Compliance, IT, and Back-Office teams to ensure seamless partner support
- Conduct training sessions for partners on platforms, processes, and regulatory requirements
- Monitor partner activity and ensure adherence to exchange/SEBI compliance norms
- Handle partner escalations and coordinate cross-functionally for timely closure
- Maintain and present MIS/operational reports on partner network health to senior management
- Drive process automation and operational efficiency across the partner lifecycle
- Maintain and update business plans/operational frameworks for the partner network

Key Requirements
- Bachelor's degree in Finance, Economics

📌 B Head – Operations (Sayajiganj)
🏢 A C Agarwal Share Brokers
📍 Sayajiganj