Direct GDC Report To: Sales Operations CoE Manager
Dotted Line Reports To: Regional Commercial Director (assigned region)
Direct Reports: None
Function: Commercial / Sales Enablement
Work Pattern: Hybrid; flexibility for shift overlap with the assigned region required
About ERM
ERM is the world's largest pure-play sustainability consultancy, partnering with the world's leading organizations to create creative solutions to sustainability challenges and unlock commercial opportunities that meet the needs of today while preserving opportunity for future generations. Sustainability is our business.
As we continue to scale our commercial organization globally, we are establishing a Sales Operations Center of Excellence (COE) to provide consistent, high-quality operational support to our regional commercial leaders. This role is core to that mission.
Position Summary
The Sales Operations Analyst is a regionally aligned operations professional within ERM's Sales Operations COE,
providing day-to-day pipeline management, forecasting support, and sales analysis to a designated ERM regions and partnering with the Regional Commercial Director (RCDs).
Forecasting & Sales Predictability
- Improve forecast accuracy through regional analysis at regional and business unit performance levels.
- Strengthen forecasting process support to increase sales predictability and accuracy across the assigned region.
- Partner with regional leadership to run standardized sales forecasting reviews and embed forecast discipline.
- Translate forecast variances into clear narratives, root-cause analysis, and corrective actions for the RCD and the Sales Operations Manager.
Pipeline & Sales Performance Insights
- Provide actionable pipeline and sales-performance insights, including root causes, leading and lagging indicators, to RCDs.
- Drive accountability by surfacing aged and stalled opportunitie
📌 Sales Operations Specialist (New Delhi)
🏢 ERM Certification and Verification Services
📍 New Delhi
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