Specialties:
- Operations and Performance management
- Migrations / Setup start-up projects
- Planning & Budgeting revenues and controls
- Client Relationship Management
- Process and people related change management.
- Farming within existing engagements
Key Responsibilities:
- Handling P&L; Management, Service Delivery, Client Relationship, and Internal Stakeholder Management
- Heading the offshore Service delivery of Multi-speciality Coding
- Implement programs to ensure attainment of business plan for growth and profit.
- Provide directions and structure for operating units.
- will be responsible for designing, setting up and managing a process excellence/quality framework for that ensures that our coders deliver high quality of work.
- Work with delivery and training functions to create feedback loops from quality assessment to training and operations management.
- Implement improved processes and management methods to generate higher ROI and workflow optimization.
- Provide mentoring and guidance to subordinates and other employees.
- Responsible for managing multiple accounts.
- Looking after end to end management of program covering multiple work streams with a total span.
- Facilitating process re-engineering and improvements to enhance customer engagement.
- Generating recent prospects for the organization to showcase capabilities.
- Ensuring attrition control & job enrichment at process levels
Required Skillset:
14+ years in Medical Coding with current role as Senior Manager or Above or equivalent to managing operations team of medical coding
Must have handled outpatient Coding / Inpatient Coding team
Education : Any Graduate or Life Science Graduate
📌 Director Medical Coding Operations (Hyderabad)
🏢 Gebbs Healthcare Solutions
📍 Hyderabad
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