HCLTech walk-in for Billing Team Lead AR and O2C in Hyderabad

Date
: 25th and 26th July'26

Time
: 10AM to 3PM

Address
: Avance Business Hub, Ascendas IT Park

Building H-08, Level 2, Phase 2

HITEC City, Hyderabad – 500081

JOB SUMMARY

This position is responsible to perform escalated billing actions and reporting activities within a regulated/de-regulated electric and gas utilities market in relation to residential/commercial invoicing. The responsible will ensure invoices are billed in a timely, efficient manner and in accordance with contractual requirements and client policies and procedures within the SAP billing platform. The Billing Lead will work and have robust knowledge of regional energy policies and regulatory compliance. The Billing Lead will complete daily billing and market transactions with excellent judgment and with limited or no direct supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES
- The Billing Lead will be the first escalation point for billing and transactional questions from the production staff.



The Billing Lead should be able to resolve the majority of these issues independently
- The Billing Lead will work closing with the Back Office Manager in deciding which issues are escalated back to the Performance Improvement Team
- The Billing Lead should be able to perform all function under his or her leadership (EMF cases, Bill Audit, Rate calculation)
- Resolve transactional and customer billing exceptions and transactional problems generated from SAP and the Exceptions Management Framework
- Validate the accuracy for standard and complex products in daily the bill audit process, focusing on attention to detail and quality
- Engage analytical skills in correcting customer issues resulting from failed transactions, billing or invoicing errors
- Create, review, edit, and validate billing documents for accuracy and completeness
- Adhere to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize custome

📌 Billing Team Lead (Hyderabad)
🏢 HCLTech
📍 Hyderabad