Job Title: Service Engineer (Mechanical)

Department: Technical Service

Employment Type: Full-Time

Job Summary

We are seeking a technically competent and customer-focused Service Engineer to support product demonstrations, field trials, installation, and after-sales service of lancing pipes. The candidate will play a key role in conducting product trials at customer sites, providing technical assistance, and ensuring optimal product performance while maintaining strong customer relationships.

Key Responsibilities
- Conduct and assist in field trials and demonstrations of lancing pipes at customer locations.
- Explain the technical features, operation, and performance of lancing pipes to customers during trials.
- Provide on-site technical support to customers and resolve product-related issues.
- Install, inspect, troubleshoot, and service lancing pipes and associated equipment.
- Coordinate with the Sales team during customer visits and product evaluations.
- Ensure successful execution of trials by monitoring product performance and collecting customer feedback.




- Train customers on the proper handling, operation, and maintenance of lancing pipes.
- Prepare trial reports, service reports, and technical documentation after each customer visit.
- Travel to customer sites as required for installations, trials, inspections, and service activities.
- Adhere to all company safety standards and customer site safety regulations.

Qualification
- Diploma (Polytechnic) or Bachelor's Degree in Mechanical Engineering.

Experience
- 2–5 years of experience in mechanical field service, technical support, equipment trials, or industrial product servicing.

Required Skills
- Sound technical knowledge of lancing pipes solutions, industrial piping systems, and mechanical equipment.
- Must have hands on experience in steel, cement and power segment.
- Ability to conduct product trials and explain technical concepts confidently to customers.
- Robust troubleshooting and problem-s

📌 Service Engineer (Kolkata)
🏢 Daiwa Anaya Steel Private
📍 Kolkata