Role & responsibilities
- Contact prospective customers through calls, emails, WhatsApp, and LinkedIn.
- Generate new business leads from online portals, databases, and marketing campaigns.
- Understand customer requirements and explain the company's software solutions.
- Schedule online product demonstrations for the sales team.
- Follow up with prospects regularly and maintain healthy customer relationships.
- Qualify leads and update their status in the CRM system.
- Coordinate with the Sales and Marketing teams for lead nurturing activities.
- Prepare quotations, proposals, and other sales documents when required.
- Meet daily call, follow-up, and lead generation targets.
- Maintain accurate records of customer interactions and sales activities.
- Support the sales team in achieving monthly and quarterly business targets.
- Graduate/Diploma in any discipline (MBA in Marketing/Sales is preferred).
- 2-4 years of experience in Tele Sales, Pre-Sales, Inside Sales, or Business Development.
- Experience in B2B software, SaaS, HRMS, ERP, Payroll, CRM, or IT products will be an added advantage.
- Excellent communication skills in English and Hindi.
- Strong convincing, negotiation, and presentation skills.
- Comfortable making 70-100 outbound calls per day.
- Valuable knowledge of MS Office, CRM software, and email communication.
- Positive attitude with a customer-focused approach.
- Self-motivated and target-oriented.
- Ability to work independently as well as in a team.