Strategy
- Provide inputs in shaping the Retail Risk Operations strategic direction
- Work with in-country stakeholders to deliver against the Retail Risk Operations strategic initiative
Business
- Optimise operating efficiency while balancing the effectiveness of file processing within the Retail Risk Operations function.
- Ensure the cost budget in Credit Initiation is based on robust capacity plans and is delivered through a rigorous cost management discipline.
Processes
- Ensure that credit files are processed while adhering to the process standards defined by CCO, Retail Clients.
- Lead and drive standardisation,
automation and consolidation through re-engineering and process improvement initiatives.
- Leverage and build credit assessment infrastructure capability to optimize process efficiency.
- Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.
- Implement the Operational Risk Framework in Retail Risk Operations and monitor the operational risk metrics to identify potential control weaknesses.
- Identify and track Key Performance Indicators (KPIs) to support strategy testing workplace and daily operations.
People & Talent
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
- Ensure the provision of ongoing training and development of people, and ensure
📌 Credit Approver (Pune)
🏢 Standard Chartered Bank
📍 Pune
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