Location: Turbhe, Navi Mumbai
Reports to: (Upwards)Technical Head- Spares and repairs
Position Summary (a brief description of role accountability)
The Lead - Logistics is responsible for end-to-end after-sales logistics operations, ensuring seamless order processing, timely dispatch of marine spares/services, accurate billing, and disciplined vendor and client coordination.
This role directly impacts customer satisfaction, cash flow, and operational credibility with global shipping clients.
Key Accountabilities & Responsibilities of the position holder
1. After-Sales Order Processing
- Take full ownership of post-order activities from order confirmation to final delivery.
- Coordinate internally and externally to ensure error-free documentation and execution.
- Track orders across suppliers, warehouses, forwarders, and ship agents.
2. Shipment & Dispatch Management
- Ensure timely dispatch of shipments from supplier warehouses to ship agents.
- Monitor shipment status and proactively resolve delays, shortages, or documentation issues.
- Coordinate with freight forwarders for optimal routing, cost, and timelines.
3. Client & Stakeholder Coordination
- Act as the primary point of contact for MNC clients, suppliers, forwarders, and agents worldwide.
- Maintain professional communication via email and telecom with clear documentation.
- Handle escalations calmly and factually- no emotional firefighting.
4. Invoicing & Payment Follow-up
- Ensure accurate and timely generation of invoices.
- Follow up with clients to ensure payments are received within agreed timelines.
- Coordinate with finance/accounts to reconcile discrepancies promptly.
5. Vendor Management
- Build and maintain strong vendor relationships across geographies.
- Negotiate and onboard current suppliers with clearly defined payment terms.
- Ensure vendors are paid strictly as per agreed terms to protect
📌 Logistics Lead (Navi Mumbai)
🏢 Moloobhoy Group Of Companies
📍 Navi Mumbai
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