RTX is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses Collins Aerospace Systems, Pratt & Whitney and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonic, avionics and cybersecurity.

To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater chance for employees, partners, and investors.

Job Summary

The RTX ServiceNow team is looking for a ServiceNow DevOps Analyst for their ServiceNow Operations team.



This hybrid role offers the best of both worldshands-on platform development combined with operational leadership. This resource will play a critical role in ensuring platform stability, driving daily operations, and working within a high-performing team focused on continuous improvement. This is an exciting opportunity to make a significant impact within a fast-paced, mission-driven environment

Duties and Responsibilities:
- Support the ServiceNow Ops team, providing guidance on incident resolution, platform maintenance, and best practices.
- Perform daily operations including incident, change, and request management tasks.
- Monitor and adhere to the Service Management KPIs and metrics.
- Monitor system health, performance, and integrations to ensure platform availability and reliability.
- Design, build, and implement scalable solutions on the ServiceNow platform, including custom applications, workflows, and integrations.
- Develop and maintain business rules, client scripts,

📌 Principal Specialist (Bengaluru)
🏢 RTX Corporate
📍 Bengaluru