Location-Gurugram Sec-30
24x7 Multi-Site Operations | Large Team Leadership
Person from Electrical Background- Diploma or BE/B-Tech preferred and able to manage soft services.
6 days working Shift 11am to 8 PM and it can change as per the requirement
What this job involves:

Leading Operations Excellence

Are you a proven leader who thrives in quick-paced, round-the-clock environments? We're seeking an exceptional Facilities Manager to

oversee mission-critical BPO operations across multiple locations.

You'll lead large teams ensuring seamless 24x7 facility operations that directly support business continuity and employee productivity.

As the single point of contact (SPOC) for all facilities operations, you'll manage complex logistics, coordinate with multiple stakeholders, and

ensure zero downtime.

Core Responsibilities:

24x7 Operations Management
- Ensure uninterrupted facility operations supporting round-the-clock BPO activities
- Manage shift-based facility teams across multiple locations




- Coordinate with BPO operations teams to align facility services with business needs
- Implement robust backup systems and contingency plans for critical facility functions
- Monitor and maintain optimal working conditions for night shift and weekend operations

Large Team Leadership & Coordination
- Lead and manage 20+ facility staff across multiple sites and shifts
- Establish clear communication channels and escalation matrices for 24x7 operations
- Implement shift handover protocols ensuring seamless service continuity
- Manage cross-functional teams including housekeeping, Building management, maintenance, cafeteria, and vendors
- Conduct regular team meetings, training sessions, and performance reviews across all shifts

Multi-Location Site Management
- Oversee facility operations across 3-5 BPO locations within the city/region
- Ensure standardized service delivery and compliance across all sites
- Coordinate resource allocation and staff deployment based on site-sp

📌 Facilities Manager (Gurugram)
🏢 JLL
📍 Gurugram