Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Today, we operate retail websites in nine countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history

Retail Business Services (RBS) Brand Experience (BX) leverages technology to improve customer experience and selling partner experience while lowering Amazon’s cost structure. Vision of RBS is to accelerate Amazon’s flywheel by 1) improving the customer experience by fixing detail page catalog defects at scale, 2) improving selling partner listing quality to drive GMS and reducing fulfillment defects to drive profitability and 3) improving store operations efficiency by driving down cost of operations.



We strive to eliminate the root cause of the defect and wherever not possible, we leverage machine learning to find and fix at scale or surface to selling partners. RBS has multiple programs/services aimed at reducing the listing friction, improving listing quality, reducing customer returns and improving star ratings of products that are dependent on selling partner support for effective execution.

As the Senior Program Manager, you will own the development and innovation of products and features to improve brand experience for WW brands. You will be expected to identify the brand requirements using primary & secondary research, gather business and systems requirements from internal and external stakeholders, propose and validate solutions, build proof-of-concepts, write specifications, drive roadmap from design to release, and manage the production launch. You will work with our internal/external product, business and technolo

📌 Senior Program Manager, RBS Brand Experience (Bengaluru)
🏢 Amazon
📍 Bengaluru