Job Requirements
Role Overview
We are looking for a agile and result-oriented Channel Manager to manage the DSA (Direct Selling Agent) channel. The role will focus on driving business growth through strong partner relationships, effective engagement strategies, and consistent performance management. The ideal candidate will be responsible for activating, and maximizing productivity of DSAs to achieve disbursal and revenue targets.

Key Responsibilities
1. Channel Development & Management
Build, onboard, and manage a network of high-quality DSAs.
Develop long-term partnerships with DSAs to ensure sustained business growth.
Identify and expand new DSA opportunities across geographies.
2. Relationship Management
Act as the primary point of contact for DSA partners.
Strengthen engagement through regular meetings, reviews, and feedback loops.
Resolve partner queries and escalations in a timely manner.
Work closely with sales team pan India for driving engagement and performance
3. Business Growth & Disbursal
Drive loan sourcing and disbursal targets through the DSA network.




Ensure consistent pipeline generation and conversion.
Track productivity metrics and implement corrective actions where needed.
4. Incentives, Contests & Engagement
Design and execute incentive programs, contests, and campaigns to drive motivation and performance.
Manage and optimize partner payout structures aligned with business goals.
Ensure timely and accurate payout processing.
5. Performance Monitoring & Analytics
Monitor DSA performance across key metrics such as sourcing, approval ratios, and disbursals.
Use data insights to optimize channel productivity and efficiency.
Prepare and present regular reports and dashboards.
6. Training & Enablement
Conduct onboarding and periodic training for DSAs on products, processes, and compliance.
Ensure partners are updated on new product launches, policy changes, and market practices.
7. Compliance & Governance
Ensure all DSA activities adhere to regula

📌 Product Lead-Business Loan (Mumbai)
🏢 IDFC FIRST Bank
📍 Mumbai