The
Leasing
and Service Professional, Level 2
performs the full leasing cycle for the community, including prospect conversion, lease execution, renewal support, and resident retention efforts.

Key Responsibilities
- Manage prospect traffic from inquiry to signed lease
- Conduct tours and demonstrate apartment/community value
- Coordinate leasing, renewals, and resident retention activities
- Maintain accurate traffic, availability, lead, and application records
- Support marketing and outreach efforts
- Maintain model and tour readiness standards
- Provide courteous service to residents, prospects, and vendors
- Support occupancy and revenue goals through disciplined follow-up
- Maintain closing ratio in accordance to company standards and performance expectations

Required Qualifications
- High school diploma or equivalent
- Prior leasing, sales, hospitality, or customer service experience
- Strong communication and relationship-building skills
- Ability to multitask in a fast-paced setting

Preferred Qualifications
- Multifamily leasing experience




- Basic understanding of competitor shopping and outreach marketing

Communication Skills
- Strong verbal, written, and interpersonal communication skills
- Ability to effectively communicate leasing value propositions and community features
- Strong customer relationship-building and retention communication skills
- Ability to manage multiple conversations and priorities in a fast-paced environment
- Effective conflict resolution and resident service communication abilities
- Strong follow-through and prospect follow-up communication skills
- Ability to collaborate professionally with residents, vendors, and onsite teams

Technology Skills
- Working knowledge of property management software and CRM platforms
- Proficiency with Microsoft Office Suite including Outlook, Word, and Excel
- Ability to manage prospect traffic, applications, and lease documentation digitally
- Experience using online leasing and resident

📌 Bilingual Leasing Consultant (Ukhrul)
🏢 Bridge Property Management
📍 Ukhrul