CAREER CATEGORY

Clinical Development

JOB DESCRIPTION

Director, Centralized Study Support (CSS)

Location: Hyderabad, India

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world's toughest
diseases, and make people's lives easier, fuller and longer. We discover,
develop, manufacture and deliver innovative medicines to help millions of
patients. Amgen helped establish the biotechnology industry more than 40 years
ago and remains on the cutting-edge of innovation, using technology and human
genetic data to push beyond what's known today.

ABOUT THE ROLE

Role Description:

The Director, CSS is responsible for building & leading a large Centralized
Study Support team, and for shaping an inclusive, high-performing organization
grounded in clear accountability and consistent delivery excellence. This role
also oversees complex, resourcing across global portfolios, optimising capacity,
capability, and deployment to support study delivery.

Roles & Responsibilities:

Global CSS Leadership

* Provide strategic and operational leadership to a large,



multi-layered CSS
organization through senior managers and managers, ensuring consistent
delivery, quality, and employee engagement across the function.

* Set the vision, priorities, and long-term operating model for centralized
study support in alignment with Global Development Operations objectives and
evolving portfolio needs.

* Establish explicit performance expectations, governance, and decision-making
frameworks that drive accountability, consistency, and operational excellence
across the organization.

* Monitor functional performance through KPIs, capacity indicators, and quality
metrics, proactively addressing risks and identifying opportunities to
improve service delivery.

Leadership Team Development

* Lead, coach, and develop senior managers and managers to strengthen
leadership capability, succession readiness, and organizational resilience.

* Guide leaders through complex people, per

📌 Director, Centralized Study Support (Hyderabad)
🏢 AMGEN
📍 Hyderabad