Job Description :
- Technical Analyst Linux with Scripting experience
- Create and support automation using perl, python, bash, etc
- Responsible for managing day to day support activities in the form of incident and service requests
- L2/L3 support for incidents/tickets raised liaise with multiple SME teams and Customer management teams as required
- System administration of Linux systems and variants
- Plan, schedule, and implement Infrastructure maintenance activities which include software upgrades, hardware replacement and infrastructure changes
- Manage escalations from other customer facing teams isolate the issues with proper Troubleshooting steps
- Root cause analysis Incident report to Management teams and Stakeholders after a Major incident
- Work with Service Providers, Hardware vendors to determine causes of device failure/issues
- Communicate effectively with internal and external audiences with varying levels of technical expertise
- Work on improvement/maintenance projects
Minimum Qualification and Experience : At least 6 - 8 years of experience in a Linux workplace.



RHCSA/RHCE certification and expertise in Linux systems needed.
Mandatory Skills :
- Scripting automation experience in Python, Perl and Shell
- Knowledge of infrastructure automation solutions (Ansible, Puppet, etc.)
- Experience of Linux systems/server administration with hands-on exp in RedHat/CentOS, LVM, BASH, Icinga, Apache, Postfix, Linux Load Balancers
- Troubleshoot performance, availability and functionality issues determine root cause
- Familiar with Virtualization Platforms
- Experience in version control tools like Gitlab, Code Commit
- Experience with Database
Desired Skills :
- Knowledge of Redhat Satellite server will be advantageous
- Familiar with Grafana, Prometheus
- Knowledge/Experience in maintaining and supporting network environment
- CCNA certification will be an advantage
- Competency Requirement
- Excellent communication and inter-personal skills
- Exposure t

📌 Technical Analyst, Linux (Thiruvananthapuram)
🏢 Augusta Infotech
📍 Thiruvananthapuram