Aditya Jagdish Tanna (Proprietor Of Wehire Talent Solutions)
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Navi Mumbai
16 Aug
Aditya Jagdish Tanna (Proprietor Of Wehire Talent Solutions)
Navi Mumbai
Job Responsibilities
- Handle customer queries through chat support channels.
- Provide timely, accurate, and professional responses to customers.
- Identify customer needs and recommend relevant products or services through upselling.
- Ensure a high level of customer satisfaction and service quality.
- Maintain accurate records of customer interactions and resolutions.
- Adhere to company policies, processes, and performance standards.
Eligibility Criteria
- Minimum Qualification: HSC (12th Pass) or Graduate.
- Minimum 1 year of experience in Customer Service, Chat Support, BPO, or related domains.
- Robust written communication and typing skills.
- Customer-focused mindset with the ability to multitask effectively.
- Age Limit: Up to 39 years.
Shift Details
- Any 10-hour shift between 12:30 PM and 2:30 AM.
- Rotational week offs.
Compensation
Salary: Up to ₹6.5 LPA
(Based on experience, communication skills, and interview performance.)
Selection Process
- HR Screening
- Chat Versant Assessment
- Typing Test
- Chat Demo Round
- Operations Round