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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Operations Manager – Trading Operations.
In this role, you will:
The overall objective of this role is to build Global Trade Solutions(GTS) Operations through effective and effective implementation of migrations as an operational unit delivering high quality, high professional service
The job holder is expected to support other team members in ensuring all migration of work,
into the assigned Group Service Centre, are successfully achieved and handed over to the Operations team in the stabilized state. The jobholder is also expected to identify and deliver sustainable savings as per site Integrated Plan as well as other projects that might be assigned to him/her
Support the Business Service(BS) Head in implementing the global operations strategy, including outsourcing and location strategies, metrics, minimum standards, skill requirements and operational models for the Business Service.
Ensure delivery of high quality service within Service Level Agreements to predetermined critical timescales, in joint collaboration with Global Trade Solutions (GTS) businesses across globe and Global Service Centre (GSC) functions
Provide effective business management to Global Trade Solutions (GTS) offshore operations. Build trusting relationships with internal customers by consist
📌 OPS MANAGER TRADING OPS (Chennai)
🏢 HSBC
📍 Chennai
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