Division - B2C Sales

Reporting to - Team Leader

Experience - 2-4 Years in luxury sales, hospitality, travel, or premium holiday sales.

Qualification

Bachelors or Master's degree in Hospitality, Travel & Tourism, Business, or Marketing (preferred from IHM)

Preferred Industry - Luxury | Travel | Hospitality | Airlines

Role Overview

As a Holiday Cruise Sales Expert, you will be the first point of contact for travelers looking to experience the luxury of Cordelia Cruises. This role is perfect for individuals who are passionate about sales, customer engagement, and delivering exceptional travel experiences. You will be responsible for guiding potential customers, understanding their holiday preferences, and curating personalized cruise experiences that match their needs.This is a high-energy role where you’ll interact with customers through inbound, outbound, and WhatsApp sales channels, helping them choose from our premium offerings. Success in this role is measured through sales targets, including lead conversions, revenue

generation, and customer retention.



You will work towards achieving individual and team-based goals while maintaining high standards of customer engagement and service excellence.

This is a fantastic chance to develop your sales career in the luxury travel industry, interact with high-net-worth clients, and be part of India’s leading premium cruise line.

Key Responsibilities
- Conduct Inbound/outbound calls to potential customers and provide detailed information on cabin categories, itineraries, pricing, and onboard experiences.
- Identify customer preferences and offer tailored cruise packages.
- Upsell and cross-sell premium cabins, suite experiences, and onboard services (dining, spa, entertainment).
- Follow up with potential leads to close sales and ensure a seamless booking experience.
- Handle high-net-worth individuals (HNWIs) with a professional and customer-first approach that aligns with Cordelia Cruises’ luxury service stan

📌 Holiday Cruise Sales Expert (Mumbai)
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