Job description:
- Responsible for analysing the issues and support L1 team, support as L2 and provide inputs
to developers team
- Accountable for email responses to the clients/customers
- Should be able to work on reports with accuracy
- Ownership of Problems/Issues/Defects Ticket until Resolution
- Regular Reporting on Open/In Progress/Resolved Tickets
- Pro-Active Communications
Skill sets:
- Strong knowledge in SQL, to analyse the store procedures and should be able to identify the
bugs in store procedures and fix it. Also add on knowledge in SSRS and .net. Understanding
on Android and understanding logs.
- Excellent Communication skills.
- Valuable analytical and problem-solving skills.
- Microsoft Certified will be added advantage.
📌 Application Support Engineer (Delhi)
🏢 Ivy Mobility
📍 Delhi
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