ROLEPURPOSE & OBJECTIVE
- LeadGeneration - Identify quality leads from existing customer base/open market by conducting various events and activities
- Assessmentof leads - Evaluate the leads generated by analyzing credithistories & property evaluation by adhering to internal andexternal regulations
- Acquirenew Housing Loans (HL) Secured home loans customers fromopen market / cross sell to existing customers
- Monitorinstallment payments and collections of customers
- Deepenrelationship with the existing customers by cross-sellingUjjivans products as per the profile & need of thecustomers

KEYDUTIES & RESPONSIBILITIES OF THE ROLE

Business/Financials
- Achievethe set targets on HL-Secured Loans in terms of open marketacquisition and existing customer conversion
- Maintaindatabase of prospects, meet select prospects and manage therelationship thereafter
- Followup on leads provided by call center / liabilities team withindefined TAT
- Crosssell other products of Ujjivan and pass quality leads torespective officers/staff




- Sharecustomer insights/product related feedback with the ClusterManager HL
- Coordinatewith Products & Marketing department to carry out marketingdrives that are assigned and catchment areas for HL secured loans

Customer
- Interactwith customers in a courteous and qualified manner; provideprompt, efficient and accurate services and establishprofessional relationship with them, with a long term perspective
- Conductthe appraisal process of potential customers in a courteousmanner without compromising quality
- Guaranteeconfidential treatment of all the information gathered fromcustomers

InternalProcess
- Carryout the pre and post-loan activities related to Unsecured loans,perform simple financial analysis, present the loan applicationsto the sanctioning committee by adhering to the set TAT &prioritize; the repayment of loans to preserve the portfolioquality
- Visitthe customers business and home to do theassessment/evaluation, following the Oper

📌 LO-Housing Loans Professional (India)
🏢 Ujjivan Small Finance Bank
📍 India