ROLEPURPOSE OBJECTIVE
- Thisrole is vital as it is end to end vendor management, agency shallbe handling both NPA Write-off accounts, key area consistsof agency man power handling, proper allocation, daily recovery audit management as per company norms
- Managingrecovery through the set of agency team, coordinating betweenagency and company, sharing necessary details to agency, dailycash handling ensure timely payout release
- Inabsence of this position, the above few critical aspects wouldnot be monitored closely which is a must in agency management
SIZEOF THE ROLE
FINANCIALSIZE
NON-FINANCIALSIZE
- PortfolioManaged 3k accounts with 60 cr. portfolio
- Numberof vendors/ consultants one or more as per the areaallotted
- Numberof portfolio products Micro Banking
KEYDUTIES RESPONSIBILITIES OF THE ROLE
Business/Financials (Only Relevant roles)
- PlanningStrategy
- Responsibleof handling entire collection agencies operation
- Onboardingof current agencies as per area portfolio in delinquency
- Planningof allocation and proper distribution of portfolio with strongexecution
- Ensurethe recovery targets are met
- Maintainingof account wise strong feedback mechanism
- Drivecollection strategy as per the portfolio and area understanding
- Budgeting
- Towork on increasing the productivity
- Needto work on cost to recovery ratio and ensure cost low at anytime
- ManpowerPlanning Sales Planning
- Propermanpower planning as per portfolio in the given area
- Planagency/team wise targets to achieve the monthly targets
- CoreFunction Areas of Responsibility(AORs)
- Ensureproper allocation for agency teams and drive for productivity
- Ensureregular field visits along with the agency teams for bettercontrol
- Provideall necessary l
📌 Agency Manager-Collections Micro Banking (India)
🏢 Ujjivan Small Finance Bank
📍 India
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