Qualifications:
- Education: Bachelors degree in computer science, Information Technology, or related field (or equivalent experience).
- Experience:
- Prior experience in technical support or customer service.
- Familiarity with Microsoft products and services.
- Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus.
- Skills:
- Excellent communication skills (verbal and written).
- Problem-solving abilities.
- Patience and empathy.
- Ability to work in a quick-paced environment.

As a Technical Support Advocate, youll play a crucial role in ensuring Microsoft’s customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction.

Technical Support Skills:
- Assisting with delivering the appropriate post install technical support.
- Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform
- Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform – Addressing with "How To" Questions

Interested candidates can reach out at [email protected]

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