Job Summary:
Centre Head/Manager plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive & close the lead effectively.
Key Responsibilities:
Patient Consultation: Engage in consultative conversations to understand patients' healthcare requirements, concerns, and preferences.
Appointment Scheduling: Schedule appointments for potential patients, ensuring an effective use of clinic resources and provider availability.
Clinic Services: Provide information about the clinic's services, healthcare providers, and procedures to address patient inquiries.
Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduled appointments and address any questions or concerns.
Performance Targets: Achieve and exceed performance targets related to appointment booking and patient engagement.
Patient Feedback: Gather feedback and suggestions from potential patients to improve appointment booking processes and services.
Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.
KEY COMPETENCIES
B2C Sales
Revenue Generation
Business Development ( Sales)
Team Building ( Training & Development)
Quality & Service
Effectively interact with customers and ensure high service quality to all Patients & Clients.
Revenue Collection: Generating the lead & Closing the Lead & generating the revenue from the Clients. Perform openings and or closing procedures as necessary.
Lead the therapists and aestheticians
Entrepreneurial Spirit: We encourage our employees to take ownership and think like entrepreneurs. We will empower you to drive initiatives and make meaningful contributions
Monitoring the performance: & the whole
📌 Sales & BD Head (India)
🏢 Pravaayu Healthcare
📍 India
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